PRIVACY POLICY
CRAVE Pilates LLC
Last Updated: January 2026
CRAVE Pilates LLC (“CRAVE Pilates,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us online, in-studio, or through any services we provide.
This Privacy Policy applies to information collected through our website www.cravepilates.com, our future studio location in Fort Myers, Florida (location to be determined), and any other services, programs, or communications offered by CRAVE Pilates LLC.
1. Personal Information We Collect
We may collect the following categories of personal information:
Identifiers: name, email address, phone number, mailing address
Account & Booking Information: class reservations, memberships, purchase history
Payment Information: payment details processed securely through third-party processors (we do not store full credit or debit card numbers)
Communication Information: emails, texts, messages, and other correspondence
Health & Fitness Information (Voluntary): information you choose to provide related to fitness participation or wellness for safety purposes
Internet Activity Information: IP address, browser type, and website usage data through cookies or analytics tools
2. How We Collect Information
We collect personal information when you:
Book classes, purchase packages, or create an account
Contact us via email, text, website forms, or social media
Sign waivers or intake forms
Opt in to receive marketing communications
Visit our website, which may use cookies or analytics tools
3. How We Use Your Personal Information
We use your information to:
Provide and manage classes, memberships, and services
Process payments and transactions
Communicate with you regarding scheduling, studio updates, and services
Send marketing emails or text messages only with your consent
Improve our services and customer experience
Comply with legal and regulatory obligations
Maintain safety and operational integrity
CRAVE Pilates does not sell personal information.
4. Marketing Communications & Consent
Marketing communications (email or SMS) are sent only if you opt in.
You may opt out at any time by:
Clicking “unsubscribe” in emails
Replying “STOP” to text messages
Contacting us directly at comecrave@cravepilates.com
5. Sharing of Personal Information
We may share personal information only with trusted third parties as necessary to operate our business, including:
Payment processors
Scheduling and booking platforms
Email or SMS communication providers
Legal or regulatory authorities when required by law
We do not share or sell personal information for third-party advertising.
6. Minors’ Privacy
CRAVE Pilates allows minors to participate only with written consent from a parent or legal guardian.
Communications regarding minors will be directed to the parent or guardian
Marketing communications require proper consent
We do not knowingly collect personal information from minors without consent
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed to be 100% secure.
8. Data Retention
We retain personal information only for as long as necessary to fulfill business, legal, and operational purposes.
9. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance functionality and analyze usage. You may manage cookie settings through your browser.
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Your Privacy Rights
You may have the right to:
Request access to your personal information
Request correction or deletion
Withdraw consent for marketing communications
Requests can be made by contacting comecrave@cravepilates.com.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected in the “Last Updated” date above.
13. Contact Information
CRAVE Pilates LLC
📍 Mailing Address:
2832 SW 36th Terrace
Cape Coral, FL 33914
📧 Email: comecrave@cravepilates.com
🌐 Website: www.cravepilates.com